I’m not sure how I feel about the use of robots but it certainly is entertaining.
Karl: Once you contact us at the above number, we would check with providing more details.
You: Good robot
Karl: I hope you understand, while we make every effort to assist our customers who contact us by Live Chat, there are certain situations, which require a conversation with a specialized department.
You: Still freaks me out a little
Karl: I am extremely sorry for the inconvenience.
You: That’s okay, I get it. You guys are HUGE and that’d be a lot of people to pay. Do you get time off?
Karl: Thank you for waiting. I’ll be with you in just a moment.
Karl: I hope we are still connected.
You: We are, I’m feeling a close connection right now
Karl: Thank you for responding, Jay.
You: You’re welcome, I need to go now as much as I like you Karl
Karl: I apologize for the delay. I’ll be with you shortly.
Karl: How is it working?
You: How is what working?
Karl: Are you able to connect our specialists over phone?
You: I think they’re at lunch
Karl: Is there anything else I may be of assistance for you?
You: No. I tired of this game
I’m sure some engineer somewhere laughs when he reads through these things.